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Embassy Suites By Hilton Nashville South Cool Springs Franklin, Franklin
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Key details
About the Hotel
820 Crescent Centre Drive,
Franklin,
Tennessee,
United States of America,
37067,
Tennessee
Embassy Suites By Hilton Nashville South Cool Springs features a variety of amenities for both leisure and business travelers, including an indoor saltwater pool and a fitness center. This 4-star Franklin hotel also offers pet-friendly rooms and a complimentary evening reception.
Rooms & Amenities
All 250 guest suites at Embassy Suites By Hilton Nashville South Cool Springs feature premium bedding, air conditioning, and a dining area with separate seating areas. Each suite also includes a flat-screen TV and a sofa bed, offering ample comfort for guests.
Dining & Leisure
Dining options include the Athletic Club Bar & Grill, renowned as Nashville's best sports bar, offering a casual menu and live sports on 10-foot screens. In-suite dining is also available with a variety of options ranging from flatbreads to plated entrees.
Business & Events
Embassy Suites By Hilton Nashville South Cool Springs provides 16000 square feet of flexible event space, including pillarless ballrooms that can accommodate up to 1,200 guests. A business center is available for corporate needs, along with Wi-Fi in public areas and audiovisual equipment rentals.
Location & Services
The hotel is situated near multiple attractions, including the Cool Springs Galleria and Historic downtown Franklin. A free shuttle service operates within an 5 miles radius, enhancing convenience for local sightseeing or business trips.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Rooms!
“I loved the generous size of the room; it made my stay extremely comfortable and relaxing.” view full review
Delicious Breakfast!
“The breakfast was fantastic, offering a wide variety of tasty options that set a great tone for the day.” view full review
Family Friendly!
“The hotel is very accommodating for families, with great amenities and spaces for kids to enjoy.” view full review
Effortless Check-In!
“The quick and easy check-in process made my arrival smooth, and I appreciated the friendly service.” view full review
General
No smoking on site
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Baggage storage
Allergy-free rooms
Elevator
ATM/Cash machine
Vending machines
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness center
Services
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Stores/Commercial services
Welcome drink
Happy hour
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Children's menu
Spa & Leisure
Indoor swimming pool
Sun loungers
Sun terrace
Room features
Paid Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Curtains
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Location
820 Crescent Centre Drive,
Franklin,
Tennessee,
United States of America,
37067,
Tennessee
Map view
820 Crescent Centre Drive,
Franklin,
Tennessee,
United States of America,
37067,
Tennessee
City landmarks
AMC DINE-IN Thoroughbred 20
3400 ft
600a Frazier Dr
Cool Springs Brewery
2600 ft
Recreation World Inc
3000 ft
Shopping Area
CoolSprings Galleria
1.9
mi
3200 Aspen Grove Dr
Aspen Grove Park
1.7
mi
1556 W McEwen Dr
McEwen Shopping Center
1.0
mi
Performing Arts Center
1.1
mi
1647 Mallory Ln
AboveAll Extreme Air Sports
1.9
mi
Aspen Grove Church
1.2
mi
Classic Rock Gym
1.3
mi
Brentwood Parks and Recreation
1.4
mi
Franklin Community of Faith
1.6
mi
Museums
Lotz House Museum
3.8
mi
Alexander Plaza Shopping Center
2.2
mi
Franklin Lanes Inc
2.0
mi
Church
Franklin Vineyard Church
2.0
mi
Goofballs Family Fun Center
2.2
mi
Camden Commons
2.2
mi
Chestnut Lane Church of Christ
2.3
mi
Watson Glen Shopping Center
2.5
mi
Royal Heights Church
2.4
mi
Franklin First United Methodist Church
2.5
mi
Historic Site
Carnton
3.8
mi
Maples Shopping Center
2.5
mi
3794 Carothers Pkwy
SOAR Adventure Tower
2.6
mi
Market
Franklin Farmers Market
2.7
mi
The Factory
Honest Coffee Roasters
2.8
mi
Church
Franklin Church of Christ
2.6
mi
The Factory
Franklin Juice Co
2.8
mi
Church
Nashville Tennessee Temple
2.7
mi
Nearby
Nissan North America
3600 ft
AMC DINE-IN Thoroughbred 20
3500 ft
Restaurants
The Athletic Club
300 ft
820 Crescent Centre Dr
Bonefish Grill
1.1
mi
3010 Mallory Ln
Zoes Kitchen
1.2
mi
3058 Mallory Lane Suite 160
Stave Regional Kitchen & Lounge
2500 ft
700 Cool Springs Blvd Franklin Marriott Cool Springs
Chuys
1.2
mi
3061 Mallory Ln
Jim 'N Nick's Bar-B-Q
1.3
mi
3068 Mallory Ln
Five Guys
1.1
mi
3021 Mallory Ln Suite 130
Bishop's
1.3
mi
3065 Mallory Ln Ste 115
Hogwood BBQ
1.2
mi
600A Frazier Dr Suite 100
Genghis Grill The Mongolian Stir Fry
1.2
mi
600 Frazier Dr Ste B-140
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
friendly staff
spacious rooms
issues with ants
cleanliness concerns
7.0/10
Very good
Rooms
7.0
Location
7.0
Service
7.3
Dining
7.3
Guest reviews
7.0/10
based on 3 reviews
7.7
7.7/10 based on 498 reviews
Brian
United States of America,
January
2024
7.4/10
I had a mixed experience at the hotel. The rooms, while clean and up to standard, were located near noisy facilities like the ice maker and laundry room, and I couldn't use the Digital Key due to technical issues. However, the service was generally helpful, with friendly staff eager to assist, although there was an unfortunate incident where dirty rooms were offered. The location was convenient, with easy access to downtown Nashville and nearby restaurants, but cleanliness could be improved. The dining experience offered a wide selection of food, better than at other hotels, although I missed out on the adult happy hour. Overall, the hotel had its highs and lows, with room for improvement in certain areas.
Rooms
7.0
Despite being clean and meeting standards, my room's location near noisy facilities like the ice maker and laundry room was not ideal. The Digital Key was also unavailable due to technical issues.
Service
8.0
The staff was generally friendly and accommodating, despite a concerning incident where I had to reject a dirty room. They offered various services like car hire and laundry facilities.
Location
7.0
The hotel's location was convenient with easy access to downtown Nashville and nearby restaurants, but cleanliness standards could be improved.
Dining
8.0
The dining experience was enjoyable with a wide selection of food, better than what I usually find at similar hotels. However, I regret missing the adult happy hour during my stay.
Facilities
7.0
The hotel offers a range of facilities including car hire, dry cleaning, and housekeeping services, although maintenance issues were noted in some areas.
Bruce
United States of America,
July
2023
7.6/10
My stay at the hotel was a mixed experience. The rooms were clean, spacious, and well-equipped, but there were issues with ants in various areas. The staff was friendly and helpful, but some seemed unable to fully address customer needs. The location was convenient, near eateries, but cleanliness was not up to par. The dining options were varied and satisfying, exceeding expectations compared to other recent stays.
Rooms
7.0
The rooms were clean, spacious, and well-equipped, with comfortable beds and a nice shower. However, there were issues with ants in various areas.
Service
8.0
The staff was friendly and helpful overall, providing nice gestures like offering Hilton honors points for the next stay. However, some of them seemed unable or not empowered to fully address customer needs.
Location
6.0
The location was convenient, with easy access to dining options and nearby attractions in Franklin and Nashville, though the cleanliness could have been better.
Dining
9.0
The dining options were varied and satisfying, offering a wide selection that exceeded expectations compared to recent stays.
Facilities
8.0
The bar area was very nice, and the hotel offered a range of services like car hire, dry cleaning, and laundry.
friendly staff
issues with ants
Helen
United States of America,
May
2023
6.4/10
The hotel offers very large and comfy rooms, but they felt a bit outdated and tired. The service was a mix of very friendly interactions with some instances of impatience. The location is excellent for those working in the surrounding area offices, and the dining experience left much to be desired on certain days. Overall, a decent stay with room for improvement.
Rooms
7.0
The rooms were very large and comfy but felt a bit outdated and tired.
Service
6.0
The service was a mix of very friendly interactions with some instances of impatience.
Location
8.0
The location is excellent for those working in the surrounding area offices.
Dining
5.0
The dining experience left much to be desired on certain days.
Facilities
6.0
The facilities were okay but not as up to date as I would have liked.
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